Effective as of February 12, 2025.

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IMPORTANT: These ParentSquare Terms of Use (these “Terms of Use”) constitute a binding agreement between you and ParentSquare, Inc. (“ParentSquare”).  Please read these Terms of Use carefully before using ParentSquare’s services. By accessing or using any or all ParentSquare’s subscription services, including ParentSquare Engage, Smart Sites, Remind Hub and Remind Chat (collectively, the “Subscription Services”) in any manner, you agree to accept, without limitation or qualification, all of these Terms of Use. These Terms of Use supersede all prior versions of the ParentSquare Terms of Use and Remind Terms of Service.
If you are under the age of 18, you must read these Terms of Use with a parent or adult guardian.

If you do not agree to these Terms of Use, or want to stop receiving ParentSquare notifications, please contact your school, school district or other organization (your “District”) directly or contact us at support@parentsquare.com.

ParentSquare is a provider of digital family and community engagement solutions for K-12 institutions. School districts rely on ParentSquare’s software platform for mass notifications, classroom communications, school websites, translation in 130+ languages, and other everyday parent interactions.

These Terms of Use may be modified as the Subscription Services are updated. ParentSquare reserves the right at any time to change any of these Terms of Use contained herein or any of the Subscription Services. If these Terms of Use do change, ParentSquare will alert you by posting a notice on our website and sending your District an email detailing the changes. In certain situations (for example, where a change to these Terms of Use is necessary to comply with legal requirements or when the change is due to an inaccuracy or typographical error), ParentSquare may not be able to give you a notice.

ParentSquare reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request. Questions or comments regarding the Subscription Services and the information contained in the Subscription Services should be directed to support@parentsquare.com. Any communication or material transmitted to ParentSquare via the ParentSquare website, app or email is transmitted on a non-confidential basis.

Please read ParentSquare’s Privacy Policy to understand how ParentSquare collects, uses, shares and protects your information.

The Subscription Services may include inaccuracies or typographical errors. Changes or corrections are periodically provided by ParentSquare. By using the Subscription Services, you agree in advance to accept any such changes.

These Terms of Use apply to all users of the Subscription Services, but there are special terms for you depending on what type of user you are.

If you are younger than 18, you must get your parent or guardian to read and agree to these Terms of Use with you.

If you are a parent, staff member or student, you will only join your school, classes and/or groups to which you have been added, or to which you belong, or those that are made available to everyone at your District to join (collectively, “Groups”).

If you are a parent or student, you will only view posts for your District, school, grades, classes and Groups. You may be allowed to post to the classes or Groups based upon your District’s discretion.

If you interact with the post, for instance, appreciate, publicly comment, sign up or RSVP, other users who have access to the post will be able to see you did so.

If you are a staff member, you can view posts for your District, all grades, classes and Groups.

If you are a designated ParentSquare administrator (“Admin”) at your District, you can view posts for the District, all grades, classes and Groups.

If you are a school Principal or District Admin, you can view direct messages at your District.

If you are a designated District Admin or a teacher at your District, you can invite users to join ParentSquare. It is your responsibility to maintain the accuracy of the contact information for these users and that you have permission from these users to invite them. You may not invite users that are not associated with your District or not interested in your District as a member of your community.

You may be required to register with ParentSquare by creating a password, to access your District in ParentSquare either via the website or the app. ParentSquare reserves the right to refuse registration of or to cancel a ParentSquare account in its sole discretion. You will be responsible for maintaining the confidentiality of your account and password.

ParentSquare may send you communications on behalf of your District via email, text, voice call, and/or push notifications. If you do not wish to receive any notifications for District-related activities or other communications on behalf of your District, please contact your District directly.

ParentSquare is not held responsible for any SMS notifications and charges you may receive in regard to your cell provider plan. You may permanently opt out of receiving SMS text messages in order to avoid certain charges by adjusting your notification settings from your accounts page. To request help in adjusting your notification settings, please contact support@parentsquare.com. Note that you may still receive alerts via SMS, for example those regarding school closure, threats, etc. To opt out of District alerts, please contact your District directly.

Apart from communications on behalf of your District, ParentSquare may contact you with service-related announcements from time to time. By agreeing to these Terms of Use, you agree to receive and give permission to ParentSquare to send these announcements to you.

The Subscription Services may contain news feed, chat areas, groups, forums, communities, personal information, calendars, and/or other message or communication facilities designed to enable you to collaborate with staff members or other users in your District (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
• Copy, reproduce, or otherwise share any text, photos, videos, images, contacts or any other information on a public or password-protected ParentSquare page, without prior express written consent of the owner and in any way that violates anybody’s rights.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
• Advertise or offer to sell or buy any goods or services for any business purpose, unless your district or school specifically allows such messages.
• Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
• Restrict or inhibit any other user from using and enjoying any Communication Service.
• Violate any code of conduct or other guidelines that may be applicable for any particular Communication Service.
• Harvest or otherwise collect information about others, including email addresses, without their consent.
• Violate any applicable laws or regulations. 

ParentSquare has no obligation to monitor the Communication Services. However, ParentSquare reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. ParentSquare reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

ParentSquare specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. District representatives such as a principal or teachers are not authorized ParentSquare spokespersons, and their views do not necessarily reflect those of ParentSquare.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

In addition, your use of the Subscription Services must comply with any acceptable use policy published by ParentSquare from time to time.

ParentSquare does not claim ownership of the materials you provide to ParentSquare (including feedback and suggestions) or post, upload, input or submit to any of the Subscription Services (collectively, “Submissions”). You retain ownership of all of your Submissions. In order to provide you with the Subscription Services, ParentSquare needs to use your Submission in certain ways including display and send your Submissions to other users at your district or school. You hereby grant ParentSquare a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable and transferable (only to a successor) right and license to use your Submissions and to publish your name in connection with your Submissions within your district or school for purposes related to providing the Subscription Services.

Because your Submissions may be viewed or accessed by other ParentSquare users at your district or school, you grant other ParentSquare users a non-exclusive, worldwide, royalty -free, perpetual, irrevocable, sublicensable right and license to access, view, edit, and use your Submissions as may be permitted through the functionality of the Subscription Services (for example, when you send a message through a Communication Service, the recipients of your message will be able to save, copy, edit and store that message).

ParentSquare is under no obligation to post or use any Submission you may provide and may remove any Submission at any time for any reason (including, but not limited to, if ParentSquare receives claims or allegations from individuals, companies or authorities relating to that Submission or if ParentSquare is concerned that you may not have adhered to the foregoing restrictions) for no reason at all in ParentSquare’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to post the Submissions.

All information publicly posted or privately transmitted through the Subscription Services is the sole responsibility of the person from which such content originated, and ParentSquare will not be liable for any errors or omissions in any such content. ParentSquare cannot guarantee the identity of any other users you may interact with in the course of using the Subscription Services. Additionally, ParentSquare cannot guarantee the authenticity of any information which other users may provide about themselves. You acknowledge that all content accessed by you while using the Subscription Services is at your own risk and you will be solely responsible for any resulting damage or loss.

In the event that you are a teacher, coach or other district or school employee who is an account holder of Remind Chat, and your district or school subsequently purchases a Subscription, the ownership of your Submissions will automatically and irrevocably be transferred to your district or school.

ParentSquare does not review or monitor any website linked to or from the ParentSquare website or the website of your District, and is not responsible for the content of any such linked website. Your linking to such a website is at your own risk.

ParentSquare provides functionality that allows users to provide electronic signatures as an intended substitute for a physical signature (each, an “Electronic Signature”). By using the Electronic Signature function, you agree to transaction business electronically in place of using paper documents and wet-ink signatures. You are responsible for ensuring that your contact information is current. You understand that by using an Electronic Signature, you are expressing your acceptance of the terms of use contained within the post you are providing the signature for. You should read any such posts carefully before applying your Electronic Signature. You agree that you are solely responsible for any such posts to which you apply your Electronic Signature and for any consequences and legal obligations arising therefrom.

While ParentSquare may provide options for supporting identity verification, ParentSquare does not have the capability to verify the identity or the authority of a signatory; you are solely responsible for verifying the identity of each signatory. ParentSquare does not certify the validity, completeness, or enforceability of any post that requires an Electronic Signature.

As a condition of your use of the Subscription Services, you warrant to ParentSquare that you will not use the Subscription Services for any purpose that is unlawful or prohibited by these terms of use. You may not use the Subscription Services in any manner which could damage, disable, overburden, or impair our services or systems, or interfere with any other party’s use and enjoyment of the Subscription Services.

ParentSquare reserves the right to investigate your use of the Subscription Services in order to determine whether or not a violation of the above conditions have occurred or in order to comply with any applicable law, regulation, legal process or governmental request. In the case that a violation has occurred, ParentSquare may revoke your ability to use the Subscription Services or terminate your account in order to maintain the confidentiality, safety and quality of the Subscription Services.

The Subscription Services are available worldwide to anyone with Internet access. However, the Subscription Services may not be continuously available due to maintenance or repairs to computer problems or crashes, disruption in Internet service, failure of SMS services, or other unforeseen circumstances, and ParentSquare disclaims any liability for non-availability.

In no event will ParentSquare be liable under these Terms of Use for any special, incidental, consequential, exemplary or punitive damages of any kind arising out of or in any way connected with the use of the Subscription Services or anything provided in connection with these Terms of Use, the delay or inability to use the Subscription Services or anything otherwise arising from these Terms of Use.

Your use of the Subscription Services and the ParentSquare website is at your own risk. The ParentSquare website contains information, facts, and opinions from various individuals and organizations. Neither ParentSquare nor your District using it, ParentSquare’s affiliates, agents and representatives endorse or are responsible for the accuracy or reliability of any opinion, advice, or statement on the ParentSquare website. All information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. ParentSquare and/or your District hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

You can deactivate your account at any time by writing to your District Admin or by writing to ParentSquare at unsubscribe@parentsquare.com. Since the data in ParentSquare comes from your District, ParentSquare will need to contact your District where your email or phone belongs to remove your account from their database.

ParentSquare reserves the right to terminate (or suspend) your access to the Subscription Services, for any reason, including your breach of these Terms of Use. ParentSquare has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms of Use.

Last Updated: February 12, 2025

• Revised definition of Subscription Services to incorporate subscription services marketed under the trade name Remind or Remind101
• Added reference to acceptable use policy, if and when published
• Added exclusion of damages paragraph
• Added ownership terms to cover transition from Remind Chat to paid Subscriptions

August 19, 2022

• Removed legal language on Liability and Indemnification, as these are included in the contract signed with the School.
• Updated Deactivating your ParentSquare Account section to remove reference to alumni database and clarify that deactivation responsibility lies with the School.